Kyokai Kenpo suspends its information service from 9:00 on November 7 to 23:00 on November 8The health insurance internet service stops on November 7 and 8
On November 2, 2026, the Japan Health Insurance Association (Kyokai Kenpo) announced that its information service will be suspended temporarily for system maintenance. The suspension runs from 9:00 a.m. on Saturday, November 7, 2026 to 11:00 p.m. on Sunday, November 8, 2026. During that period, services such as inquiries into medical expense data and the internet service for lifestyle-disease prevention health checkups, including data downloads, cannot be used. The association asks for users' understanding of the inconvenience.
- 9:00 a.m., Saturday, November 7, 2026The suspension of the information service begins
- From 9:00 on November 7 to 23:00 on November 8Inquiries into medical expense data and the internet service for health checkups, including data downloads, cannot be used
- 11:00 p.m., Sunday, November 8, 2026The suspension ends
Key points
- The suspension runs from 9:00 a.m. on Saturday, November 7, 2026 to 11:00 p.m. on Sunday, November 8, 2026
- What stops are inquiries into medical expense data and the internet service for lifestyle-disease prevention health checkups, including data downloads
- The reason is system maintenance
- Once the suspension ends, the services can be used as before
What to do in practice
- If you plan to look up medical expense data or download health checkup data, do it before 9:00 a.m. on November 7 or after 11:00 p.m. on November 8
- If the work is assigned to a weekend shift, tell the person in charge about the suspension hours in advance
Most people who work at a company in Japan belong to a health insurance scheme called Kyokai Kenpo. It offers services that let a company look up medical expense data over the internet or receive the results of health checkups as data. These services will stop from 9:00 in the morning on November 7 until 11:00 at night on November 8. The reason is maintenance of the computer systems. Nothing can be done during that time, so the work has to be finished before or after it.
- ○Applies: Finish it by Friday, November 6
- ×Does not apply: Use it between 9:00 on Saturday, November 7 and 23:00 on Sunday, November 8
- ○Applies: Use it on or after Monday, November 9
Points
- It stops from 9:00 on the morning of Saturday, November 7 to 23:00 on the night of Sunday, November 8
- What stops are the service for looking up medical expense data and the service for receiving health checkup data
- The reason is computer maintenance, and everything works as usual once it is over
What the words mean
- Kyokai Kenpo
- the health insurance scheme that most company employees in Japan belong to
- maintenance
- checking and repairing something so that it does not break down
- Japan Health Insurance Association (Kyokai Kenpo): Japan Health Insurance Association: Temporary suspension of the information service
This article summarizes and explains materials published by government agencies and is not advice on any individual case. Rules can change, so for actual procedures and decisions always check the latest original materials and consult professionals such as tax accountants or labor and social security attorneys. English, Simplified Chinese and Traditional Chinese versions are translations prepared from the Japanese articles for convenience. If anything differs, the Japanese text and the original source take precedence.